Telephone Vocabulary

Learn it, please:

Letter of Complaint

You are obliged to write a Letter of Complaint (about hotel facilities or/and service OR travel agency service). The deadline is the 2nd class next /8 - 12 November/ week Useful expressions for writing a complaint letter:

Booking a train ticket in Russia

Task:

Speak to Alice / 2nd Year Students

A.L.I.C.E. – Artificial Linguistic Internet Computer
Виртуальный собеседник (бот – от англ. chatter robot), разработка которого началась в 1995 году.
http://www.pandorabots.com/pandora/talk?botid=f5d922d97e345aa1