"The beautiful thing about learning is nobody can take it away from you". B. B. King

вторник, 30 ноября 2010 г.

среда, 3 ноября 2010 г.

Letter of Complaint

You are obliged to write a Letter of Complaint (about hotel facilities or/and service OR travel agency service). The deadline is the 2nd class next /8 - 12 November/ week Useful expressions for writing a complaint letter: